FAQ - Office365 Migration
- Anthony Lacy
As part of our commitment to provide robust, secure and innovative IT solutions to Texas A&M University, the Division of Information Technology is migrating Texas A&M Exchange email to the Microsoft 365 cloud platform. Moving our on-campus email service to the cloud will reduce costs, increase service stability and introduce powerful new collaboration features. Currently, employees can receive email at both Texas A&M Exchange and Texas A&M Gmail simultaneously. This email structure is not possible in the cloud and campus members who receive email at both accounts must choose one. Please note campus members will still have access to the Google Apps for Education suite and Microsoft 365 Apps (Teams, OneDrive, SharePoint) regardless of their email platform.
To answer some of your questions before this migration below are some Frequently Asked Questions:
STAFF AND FACULTY
Why are you making the move from Gmail to Microsoft Office365?
Better Team Integration.
Ability to schedule meetings and view complete calendar information for all employees, making meetings easier. Microsoft 365 introduces the ability to call, chat, host video meetings and share files directly from your inbox.
Microsoft 365 (Exchange) is HIPAA compliant.
Can I use Thunderbird or other 3rd party email clients?
No Thunderbird and other 3rd party email clients will not be supported. We suggest you use the Outlook application on both Windows and Mac computers.
Will I still be able to access my Google Drive?
You will maintain maintain the Google Apps for Education suite, but you will not be able to access Calendar or send emails from Gmail.
Will I lose all my emails on my Google Account?
No, you will still have access to your Gmail account however you will not be able to send emails from that account.
How can I opt-out of the email migration as a faculty/staff member?
Unfortunately this is not an option.
When is the migration occurring?
The migration is scheduled for May 16.
Question
Users will still be able to use other G Suite or Microsoft 365 applications whether they are using Texas A&M Gmail or Texas A&M Exchange for their campus email service. For example, Texas A&M Exchange users can continue to use TAMUDirect, Google Groups and Google Drive, and Texas A&M Gmail users can continue to use OneDrive, SharePoint and Teams.
I have folders in Gmail, will those move over to Outlook?
Answer to this goes here
Will I be unable to access my emails during the migration?
There will be no downtime during the email migration, thus you will have continued access to your email during this process.
How much space to I get for email in Office365?
With Office365 you now have a 100GB primary mail store which is a significant increase.
Will my login information change?
Can I move my Gmail emails to Office365/Outlook?
Yes you can, but the process is a bit lengthy.
https://support.microsoft.com/en-us/office/import-gmail-to-outlook-20fdb8f2-fed8-4b14-baf0-bf04b9c44bf7?ui=en-US&rs=en-US&ad=US
STUDENT WORKERS
I am a student-worker how does this affect me?