Remote Work

Need Help?

Reach out to us via email at helpdesk@arch.tamu.edu or visit helpdesk.arch.tamu.edu to submit a ticket.

During times where tech is not working as it should, you can check and follow ITalerts.tamu.edu to get updates on outages and maintenance in real time.

Zoom

Zoom allows you to have online meetings with anyone who has an Internet connection - including mobile users. You will be connected via audio and/or video and can share content from your computer which lets you see the same things at the same time - like PowerPoint files, Word documents or even browse the web together. Within the meeting, you can "Pass the Ball" so any attendee can control the meeting and share.

You have two options for Zoom audio: use the microphone/speaker in your computer or the mobile app for your phone, tablet or Apple Watch. To view your computer's available speakers and microphones, follow the instructions on IT.tamu.edu. Get started at tamu.zoom.us.

You can also visit our Zoom page for more help.

Virtual Private Network (VPN)

There are some resources, including websites or files, that you can only access on campus. VPN allows you to be "on campus" from anywhere by providing the same level of access to resources as being directly connected to the campus network.

Get started on the VPN page.