How to Migrate an iPad

Owned by Samuel Valle
Dec 21, 2023
5 min read

Summary

This article serves to provide guidance to customers situated on remote TAMU Campuses who seek to update their iPads in order to migrate them into the new unified Jamf tenant run by Technology Services. To receive this updated software, the iPads must undergo a factory reset, which entails the complete erasure of all data contained therein. Fortunately, the majority of the data utilized on iPads is routinely updated to the cloud via the specific app employed or via iCloud. Once you have provided assurance that all data is backed up, you may proceed to execute the update by following the instructions detailed below.

If you run into any trouble or have any questions, please get in touch with our office.

It is imperative to ensure that no locally stored data on the iPad is at risk of being lost during the process. To locate locally saved files, navigate to the Files app on the iPad.

A comprehensive guide regarding this can be found here in the official documentation : https://support.apple.com/en-us/102570

Step-by-Step Guide:

 

  1. Open the iPad, and go to Settings.

    image-20231221-155751.png

  2. On the upper left side, check to see if the Apple ID is signed in on the iPad.

    image-20231221-160410.png

     

If your iPad is linked to an Apple ID, you will need to provide the correct password to complete the update. However, this may not always be feasible. Therefore, we suggest that you perform this action before commencing the update process.

 

  1. In Settings, go to General. Scroll all the way down on the right hand side, to the bottom.

    1. Select Erase All Content and Settings.

  1. Then select Continue.

  1. It will prompt you to verify whether you are willing to delete all the data stored on it.

    1. Select Erase iPad.

  1. The iPad will start erasing its data and restart.

  1. Once it’s back on and ready, you’ll be greeted with a “Hello” message.

 

  1. Then you will go through some of the normal setup options.

  1. When you get to the Quick Start, select Set Up Without Another Device.

  1. Select the TAMU_WiFi.

 

  1. Confirm to trust the certificate.

 

  1. Once connected to the WiFi, you’ll receive a screen such as this.

    1. It may take a few moments to disappear.

  1. Next, select Don’t Transfer Anything.

 

  1. If you come to this page, and it says “Remote Management, This iPad is owned by : Texas A&M University” you’ve successfully arrived to the update page.

    1. Select Enroll this iPad.

  1. Now, sign in using your TAMU email and password to verify you are connected to Texas A&M.

 

  1. Once authenticated, select No, other people use this device.

 

  1. Also select No, do not stay signed in.

 

  1. Then it will start to download the update and install it to the iPad.

  1. Next if you can skip over these other settings to configure later.

    1. Select Set Up Touch ID Later.

    2. Select Don't Use.

 

  1. Continue to bypass Apple ID login, by selecting Forgot password or don’t have an Apple ID?

    1. Select Set Up Later in Settings.

 

  1. You can also skip Siri and Screen Time setup by selecting, Set Up Later in Settings.

 

  1. Finally, select Continue and Get Started, and you’ll be finished.

 

  1. To confirm the success of the update, you should check if these two applications have been installed.

    1. TAMU’s Code Maroon and Self-Service.

    2. If these are both present you have completed the update.

You may recieve a message asking for a Passcode. If you select, Later, and then shut down the iPad this timed prompt can be delayed.