Connecting to a Shared Mailbox

Two ways to access the mailbox:

  • Web portal:

    • You can access the mailboxes through outlook.office.com

    • Once you log in as yourself, then you go to the top right and click on the person icon.

    • Select "Open another Mailbox". 

    • Within the pop up box, you will type in the mailbox name (the part before the @arch.tamu.edu).

    • Select the name and the select open

  • Outlook client:

    • Windows:

      • Restart your computer

      • Once you open Outlook, the mailbox should appear below your primary Inbox

    • If you are on a Mac then here are the steps:

      • Open Outlook for Mac, select the Tools menu then Accounts

      • Select your COA account and Advanced

      • Select the Delegates tab

      • Under Open these additional mailboxes click the +

        • Type in the mailbox name and click Add

      • The newly added mailbox should show up on the left side bar after a few minutes