Connecting to a Shared Mailbox

Two ways to access the mailbox:

• Web portal:

  • You can access the mailboxes through outlook.office.com. 

  • Once you log in as yourself, then you go to the top right and click on the person icon.
    
    

    Open

    

  • Select "Open another Mailbox". 
    
    

    Open

    

  • Within the pop up box, you will type in the mailbox name (the part before the @arch.tamu.edu).

  • Select the name and the select open

• Outlook client:

  • Windows:

    • Restart your computer

    • Once you open Outlook, the mailbox should appear below your primary Inbox
      
      

  • If you are on a Mac then here are the steps:

    • Open Outlook for Mac, select the Tools menu then Accounts
      
      

    • Select your COA account and Advanced
      
      

    • Select the Delegates tab

    • Under Open these additional mailboxes click the +
      
      

      • Type in the mailbox name and click Add

    • The newly added mailbox should show up on the left side bar after a few minutes