Removing an Account from Outlook

Overview

Oftentimes a password change will cause Outlook to prompt you for your username and password, but Outlook will never accept the correct answer and just keep asking for your credentials. The easiest way to force Outlook to accept the correct credentials is to simply remove the account from Outlook and then Add it again.

Instructions

1. Open Outlook.
   
   

2. Click on File at the top left.

   Open

   

    

3. Under Account Information, click on Account Settings, and again on Account Settings.

   Open

   

    

4. Before removing the account, Outlook requires that we create a data file for the account first. In the Account Settings page, click on the Data Files tab. Once on that tab, click on Add to add a new data file. You do not need to change the name or location of this file, so simply hit OK on the next screen.

    

5. Click back to the Email tab. Here, select your @exchange.tamu.edu account and click Remove. This tab is also where you will click New to add the account back.

    

 Now with the account removed, you can add it again by clicking New and following the instructions Here.